Shipping Policy
Shipping Policy
At Golden Hearts Lifestyle LLC, we are committed to providing you with the best possible shopping experience, which includes fast and reliable shipping. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
Shipping Timeframes:
1. Processing Time: Orders typically take 7-10 business days to process and prepare for shipping. During peak seasons or promotions, this may occasionally extend to 8-12 business days.
2. Shipping Speed: We offer several shipping options, including standard and expedited services. Shipping speed depends on your selected method, but please note that unforeseen circumstances, such as weather or carrier delays, can impact delivery times.
3. Estimated Delivery: The estimated delivery timeframe is provided during the checkout process and is based on the shipping method and destination. While we strive to meet these estimates, actual delivery times may vary.
Shipping Rates:
Shipping rates are calculated based on the weight of your order, the shipping method chosen, and your delivery address. You can view the shipping costs during the checkout process before finalizing your purchase.
Order Tracking:
Upon shipping your order, we will provide you with a tracking number and a link to track your package's progress. You can monitor the status of your shipment in real-time, allowing you to plan for its arrival.
Shipping Destinations:
We currently ship within the United States. If your location is not included in this list, please contact our customer support team to discuss alternative arrangements.
International Shipping:
For international orders, please be aware that customs and import duties may apply. These fees are the responsibility of the recipient and are not included in the product price or shipping cost. Customs policies vary by country, so please check with your local customs office for specific details.
Address Accuracy:
To ensure accurate and timely delivery, please provide a complete and correct shipping address during the checkout process. Inaccurate or incomplete addresses may result in delays or non-delivery.
Shipping Partners:
We partner with reputable shipping carriers to deliver your orders safely and efficiently. While we make every effort to ensure a smooth shipping process, we cannot be held responsible for circumstances beyond our control, such as natural disasters or carrier-related issues.
Contact Us:
If you have any questions or concerns regarding our shipping policy or your specific order, please don't hesitate to email, k.spencer@kinoshaspencer.com . Our customer support team is here to assist you.
Thank you for choosing Golden Hearts Lifestyle LLC. We appreciate your trust in us, and we will continue to strive for excellence in delivering your herbal products and services to your doorstep.